Professional services:
Expert, nationwide
engineering support
Professional services
At European Information Technology, our Professional Services team delivers expert project management, engineering, and installation support across payment terminals, EPOS systems, and IT network infrastructure. From nationwide rollouts to single-site installs, we handle every stage with precision, including planning, deployment, and ongoing support, ensuring projects are delivered on time, within scope, and to the highest standards. Backed by our UK-wide engineering network, we provide reliable installations, refurbishments, and technical expertise that keep businesses running smoothly.
Key services
Project Management
Our experienced project management team delivers end-to-end support for new store openings, renovations, and technology deployments, following PRINCE2 methodologies to ensure projects are planned and executed with precision.
Engineering
We provide UK nationwide engineering coverage for office moves, digital signage installations, and network upgrades, delivering reliable on-site expertise wherever it’s needed.
Terminal & EPOS Installs
From payment terminals to full EPOS setups, our engineers handle installation, training, and configuration of peripherals, poles, and security devices to get merchants trading quickly and securely.
Network Infrastructure
Our specialists design and install structured cabling and network infrastructure, including first and second fix works, floor boxes, and network cabinets, ensuring robust and tidy connectivity.
EPOS & Retail Rollouts
We manage large-scale EPOS rollouts and upgrades for new store openings, while also coordinating collections of existing hardware to deliver smooth, efficient transitions for retailers
Callout Subscription Model
If remote support isn’t enough, our onsite technical service provides rapid resolution for both hardware and software issues. Choose from a flexible subscription model or convenient prepaid packages.
Pofessional Services Podcast Title
Explore Our Services
Payment hub
Intuitive portal for orders, tracking, asset management, SLA reporting, automated billing, operational tools, and much more. All available through API too
Helpdesk
1st or 2nd line white-labelled support, covering payment terminals, EPOS hardware, concierge, and networking
Logistics
Pick, pack, and despatch, secure asset storage, returns, RMAs, WEEE disposal, and P2PE handling
What Our Customers Say
EIT play an integral role in my merchant services and epos solutions business that no other supplier has been able to match. No question is too much to ask for Harry and the team at EIT. From help with boarding new merchants, to epos software builds, to terminal dispatches, to accounts/invoicing and day-to-day technical support, EIT excel in every department. They provide a real concierge service and operate with efficiency and dependability at all times. This provides me with real satisfaction that our client's business is being well looked after and is in the right place. If you don't already work with EIT I would recommend you build a partnership with them asap.
John Macdougall, BDM, JMX Pay
The deployment of our terminals via EIT has been seamless, and the integration support has opened more opportunities for our sales team. With the helpdesk on hand, we know any issues are resolved quickly, which reflects well on us as a partner.
Richard Barker, Sales Manager, A2B Payments
Adam King and Harry Hussey have been brilliant to work with, they are part of the helpdesk team. The Payment Hub portal enables my company to track orders which is really helpful when you need to know the status of an application.
Ceri Carpenter, Abacus
We have worked with EIT for a number of years on many projects. Their attention to detail, expertise & professionalism across all project stages make them a valued partner for us & our clients.
Calvin Holman, Linney Digital Signage
EIT has quickly become a valuable partner in our Starbucks installations. While there is often concern about onboarding new suppliers, EIT has consistently demonstrated professionalism, reliability, and a proactive approach. They quickly adapt to our needs and have proven to be a true asset to our Starbucks projects.
Their commitment to quality and their ability to seamlessly work alongside our team has made them a trusted partner. I look forward to continuing our collaboration with EIT as they further support our growth and operational needs.
Lee Moore, Welcome Break Group – Senior Project Manager
We’ve partnered with EIT for over 5 years on new store installations, refurbishments, and various adhoc IT projects. Their attention to detail, proactive project managers, and reliable on-site engineers consistently deliver great results. Thank you for the excellent service!
Mohit Kadyan, KBeverage, Licensed Starbucks Franchise
EIT are always on hand to help. The quality of your work is consistently high, and we always receive excellent feedback about your engineers after their store visits. We’re very much looking forward to continuing our work together.
Steve Pryor-Jones, Infrastructure Project Manager, The White Company
The EIT engineering team is always professional, efficient, and a pleasure to work with. They arrive well-prepared, complete installations to a high standard, and go above and beyond to minimise disruption on site. Their collaborative way of working means EIT feel like an extension of our own team, working together to deliver to our customers.
Sonya Kimpton de Ville, COO, Sekura
EIT has been a trusted partner for a number of years, supporting us with everything from store launches and refurbishments to tailored IT projects. Their team is thorough, responsive, and professional, consistently ensuring each project is completed to a high standard and without hassle.