At EIT we know that warehousing is far more than just pick, pack and dispatch. It is:
Obtaining the full requirements of the customer needs is the first major step in delivering a project. The key element is to make sure that the client’s needs are understood and communicated clearly to the Project Team. Changes can prove costly and time consuming especially when the project is already in full flow. If all requirements and expectations are fully understood before any work commences, the project will get off on the right foot and will mitigate risks further down the line.
The most important aspect of a project is the planning phase to ensure all work is completed on time and within the budget. Detailing who is responsible for each area, what is required and when, will make it easier for the Project Team and the customer to manage expectations, mitigate risk and make it easier for people to get on with their work, when they have a clear idea of what’s expected of them.
Clear communication is important for any job, but especially so for Project Management. Effective communication results in every team member knowing their role and what’s expected of them – helping to reduce tension and stress levels. Additionally, it’s important to communicate effectively with clients, keeping them in the loop with project progress and communicating their correspondence with relevant team members and engineers. Communication plans are an essential part for delivery as it will highlight key people responsible for each area with contact information, thus reducing ineffective communication.
Change is part of every project no matter how clear the initial statement of works stated or how simple the project is. WIKI details a project as the following:
“In project management a project consists of a temporary endeavor undertaken to create a unique product, service or result”
The Project Manager’s role is, at the beginning of the project, to anticipate any problems or potential areas for change and create plans to deal with them. During the project, our role is to use the skills and techniques mentioned in the previous four points to manage the change effectively.
Upon project completion, it’s important for the Project Manager to review performance against the initial aims of the project. What went well? What were the problem areas of the project? Was the project delivered on time and in budget? If not, what were the sticking points? Through this analysis, important insights can be gained into how the process can be improved for the next project. EIT holds a post project review at the end of each delivery to ensure that if there are any lessons learned, they are captured and learned from for future deliveries.
- Manage the customer requirements end to end to ensure successful delivery of the solutions quoted
- Mitigating risk from delivery
- Detailed reports on daily activity of engineers
- Professional inlet of communication in and out of the business
- Prince2 management of projects
- Building of a core team through the combination of internal and external hires
- Creation of detailed project documentation including Statement of Works, Highlight Reports and End Project Reports
- Obtaining of the customers’ business requirements to offer alternatives and suggestions